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Your Shopper ID

Shopper ID is the first 4 letters of your last name, 2-digit birth month, and 2-digit birth day [LNameMMDD].

Your Password

Password is your 6-digit date of birth [MMDDYY]

 

NEW Shopper Form

STOP! Fill out this form only if you are new to our pantries.

978-283-6776

 

Welcome to SmartChoice at The Open Door!

Online shopping. Pick what you want!

  • Lots of choices! Just like the grocery store, you can shop and pick the items you want for you and your family.
  • Special diet? We have you covered. Gluten-free and other special dietary items are available.
  • Need some help?  Please call 978-283-6776 and someone from the call center will help you place your order!

You will need a Shopper ID and password

Current Shoppers

  • Shopper ID: First 4 letters of your last name, 2-digit birth month, and 2-digit birth day [LNameMMDD].
  • Password: Your 6-digit date of birth [MMDDYY]
  • If you have trouble, no worries! Give us a call and we can help you get into your account.

NEW Shoppers

New to The Open Door, or it has been a while? Fill out this form.

 

TWO LOCATIONS. SAME INVENTORY.

Gloucester Order/Pickup Schedule

PLACE ORDER

CHOOSE PICKUP

Monday
Tuesday
Tuesday
Wednesday
Wednesday
Thursday
Thursday
Friday
Friday
Monday

Ipswich Order/Pickup Schedule

PLACE ORDER

Choose Pickup 

Sunday
Wednesday
Monday
Wednesday & Thursday
Tuesday
Thursday

Shop from SIX Categories

Easy Buttons

  • Quick Trip: Automatically fills your cart with the basics. You can add or subtract items from the cart.
  • Cancel Order: Cancels the order and lets you start again.
  • Note to Staff: Leave a note for the packer if you have any special needs. If you would like meals, this is where you say how many.
  • Special Diets: Check off all boxes that apply to you or your household so we can serve you better.

Use the DOWN ARROW

To see all the choices, use the DOWN ARROW. Use the MAIN MENU after you are finished with each category.

Shopping Cart and Checkout

  • Keep track of what you have in your cart! Use the UP and DOWN arrows to scroll through your order.
  • When you are done shopping, hit the CHECKOUT button.

Pickup location and Appointment Time

  • Choose your pick-up location and appointment time at the end of your order after clicking “Check Out.”
  • Pick up your groceries at the Gloucester Food Pantry or Ipswich Community Food Pantry. (appointments times vary)
  • Appointments are offered every 15 minutes during pantry hours and orders are filled on a first-come, first-serve basis.

Pick up your order

  • When you arrive, pull into the spots RESERVED for pre-order pickup.
  • Go to the door and let the greeter know your name and pickup time. Your groceries will be ready for you!
  • If you need help, we would be happy to help you load the groceries into your car.

978-283-6776